What we shipped, in order

The capture engine was rebuilt to serialize your page byte-for-byte, so screenshots now match what the reporter actually saw: modern CSS, custom fonts, data-URI icons and all. The widget also grew into its own skin.

• ImprovedScreenshot serializer now inlines stylesheets from their raw source, fixing captures that lost styling on Tailwind and var()-heavy sites.
• ImprovedStylesheet cascade order and @import chains are preserved in the capture.
• AddedThe widget now wears Bugpot branding: pot mark, honeypot palette, and a tidy powered-by footer you can switch off on Agency.
• FixedData-URI SVG backgrounds (dropdown arrows, checkboxes) no longer corrupt the captured stylesheet.

You can now brand the widget with your workspace logo and colours, and configure separate forms for guest reporters and logged-in members.

• AddedWorkspace branding: logo, colours and heading font on the widget.
• AddedSeparate custom form for guest reporters vs. logged-in members.
• ImprovedThe widget loader is now 12% smaller and defers the annotation toolkit until it is opened.
• FixedVery tall pages no longer drop the top of the screenshot on Safari on iPad.

Outbound webhooks are now signed with an HMAC and every delivery lands in a searchable log with the payload and response for debugging.

• AddedHMAC-signed webhook deliveries and a delivery log with replay.
• AddedCSV export for the audit log on Agency plans.
• ImprovedCommand palette (⌘K) now supports jumping between projects.

Team sign-in grew up: Google and GitHub OAuth, WebAuthn passkeys, and transactional email over authenticated SMTP. Guests still need none of it; they just report.

• AddedGoogle and GitHub OAuth for team accounts.
• AddedPasskey (WebAuthn) sign-in: phishing-resistant and password-free.
• AddedInvite, verification and notification email over your SMTP provider.
• ImprovedSessions are now single-flight refreshed, so parallel tabs stop logging each other out.

A workspace-level analytics dashboard for report volume, resolution time and top reporters. Optional AI assist suggests priority and tags on new reports.

• AddedAnalytics dashboard: volume, median resolution time, top pages and top reporters.
• AddedOpt-in AI triage assist (suggests priority and issue-type tags).
• ImprovedBulk-triage: apply status, priority and assignee to a selection from the inbox.

The widget now renders inside a Shadow DOM, isolating it from host CSS and JS. Reporters see a consistent widget on every site it lands on.

• ImprovedWidget now renders inside a Shadow DOM for full CSS isolation.
• ImprovedScreenshot renderer switched to a hybrid DOM + getDisplayMedia pipeline.
• FixedConsole-error capture no longer duplicates when multiple SPAs share a page.

The inbox learned to keep up with a busy Monday: keyboard shortcuts for everything, quick actions on every row, and custom issue types with their own forms.

• AddedKeyboard shortcuts across the inbox: press ? to see the map.
• AddedCustom issue types with per-type report forms.
• AddedQuick actions on inbox rows: resolve, progress, open in new tab.
• ImprovedScreenshot thumbnails in the list make reports recognisable at a glance.

The pot opens: annotated screenshot capture, a triage inbox, guest reporting with no accounts, and plans for solo builders through to agencies, all self-serve with a 14-day trial.

• AddedThe feedback widget: one script tag, annotated screenshots, environment data attached.
• AddedThe triage inbox with statuses, priorities, assignees and comments.
• AddedSolo, Studio and Agency plans with subscription billing and a 14-day free trial.
• AddedGuest reporting: clients send feedback with just a name and email.